FAQ
To add a Provider you first need to log in to your NextPatient account at nextpatient.co/admin, click on the location where you would like to add the Pro...
Mon, Jan 27, 2020 at 10:46 AM
Whether you are changing the hours of operation permanently, or just need to change them for a given day, you will make the change the same way. To do t...
Mon, Jan 27, 2020 at 10:46 AM
When your Reputation Management is setup, the default message is set to: Subject: "How was your visit with us?" Body: "Thanks for visiti...
Fri, Nov 2, 2018 at 2:30 PM
If your Practice Management/EHR Provider is drchrono or CareCloud then it's important to setup Schedule Templates within NextPatient so we can display t...
Mon, Jan 27, 2020 at 10:42 AM
You have to option to receive an nightly email, sent at 8:00 PM, that summarizes your survey results for the day. How do you add yourself, or someone e...
Mon, Jan 27, 2020 at 10:40 AM
If you are asking Patients to rate their visit prior to leaving a review, then you are able to be notified when a Bad Score is left through NextPatient. ...
Tue, Oct 16, 2018 at 10:29 AM
If you have certain Providers who can't be booked for certain Appointment Types this article will outline the simple process to solve this. first ne...
Mon, Jan 27, 2020 at 10:37 AM
After a patient schedules an appointment, NextPatient will send a confirmation email to the patient, at the email address they've provided. We will inc...
Mon, Jan 27, 2020 at 10:36 AM
Adding a new user to your NextPatient account is easy, as long as you are an Admin on your account. To do this, first you'll log into your NextPatient a...
Mon, Jan 27, 2020 at 10:34 AM
First, you will be made aware if there are unopened Texts in your account in two ways. As long as the location is opened up in a browser tab, you will see a...
Mon, Jan 27, 2020 at 10:34 AM