After a patient schedules an appointment, NextPatient will send a confirmation email to the patient, at the email address they've provided. We will include all of the appointment details, but there is an opportunity to add custom text if necessary. Here's a sample confirmation email, with custom instructions:
The top example illustrates the text on the Thank you page after the patient has booked their visit, and the bottom example is how the custom instructions will appear in the confirmation email.
In this example, we had added- "Please show up 15 minutes early and bring an ID." This can be useful to indicate that patients should log into your portal to complete their intake, or perhaps you'd like to explain how to find your building or parking.
How to
Now that you know about this feature, it's easy to go in and configure.
- First, login to your NextPatient account at nextpatient.co/admin.
- Next navigate to Settings > Appointments > Patient Instructions.
- Last, enter in your instructions and click Update!
