Troubleshooting
This section is composed of common solutions that help practices when they encounter a situation in the NextPatient system that is not functioning the way they need it to in their office.
The NextPatient system using patient-matching logic to help you and your practice book online patients with fewer duplicates. While this programming is extr...
Mon, Jan 27, 2020 at 12:55 PM
Technology is great until it starts causing more problems than it solves. Below are a few priceless troubleshooting tips that every practice should have han...
Fri, Sep 4, 2020 at 10:34 AM
Sometimes, practices discover that one of their provider's pictures is larger or skewed in shape compared to the others. Often times, this is because th...
Fri, Jan 31, 2020 at 4:42 PM
For NextPatient customers that are adding a location or added a new employee and locations do not appear in their login screen, the staff member needs to be...
Fri, Sep 4, 2020 at 10:37 AM
If your office uses the provider search widget, there might come a time when you have updated photos to be displayed. At this time, you'll need to ...
Fri, Sep 4, 2020 at 10:38 AM
The widget code that is provided by NextPatient is designed to stay current with your practice management system whenever it is loaded or refreshed on a pag...
Tue, Sep 29, 2020 at 12:38 PM