If you are a Provider who is about to conduct your first telemedicine visit using NextPatient, this article will tell you everything you need to know to get started.
Step 1 in the process is getting logged into your NextPatient account. Make sure that your system administrator has created your account, and once that's done, you can refer to this article which outlines how to login to your NextPatient account.
You'll know when your patient has joined the telemedicine call when you recieve a text message AND/OR email from NextPatient (confirm with your system administrator this has been configured). The text will look like this:
And the email will look like this:
This is the queue to log into your NextPatient account at nextpatient.co/admin. You will immediately see a list of patient names, and you will clearly see your patient's name with a bright red "Ready" next to their name. Go ahead and click their name.
Once you click on the patient's name, you will see the following screen, and all you need to do to join the visit is:
- Click "Start Video Session"
- At which point, you will see a new window pop up, at which point you can click "Join Patient" whenever your ready to have both or your audio and video feeds connected
If you have any technical issues with the patient, feel free to use the "Text messages" section highlighted above to text directly with the patient to help steer them in the right direction.